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Mayer Parry Bridge in London Set for 2027

London could see a new pedestrian and cycle bridge over the River Lea by 2027, after nearly £10 million in funding was pledged by Tower Hamlets and Newham councils. The proposed Mayer Parry Bridge would connect the Leaway footpath in Canning Town with Leven Road in Poplar.

The bridge has been in planning since at least 2021, when both councils agreed to share costs and carry out enabling work for three potential crossings in the area. A recent feasibility study presented to Newham Council’s cabinet, however, suggests that only the Mayer Parry Bridge can be funded at present. The study noted that funding the other two bridges would require “substantial” borrowing or the use of money that could otherwise pay for “other critical infrastructure across the borough.”

Tower Hamlets has pledged £4.8 million, with Newham committing the same amount. The Greater London Authority will provide a further £2.4 million grant. Some of Newham’s funding will come from developers, including £1 million from a planned data centre in Bidder Street. These payments are expected in two instalments once construction milestones are reached in 2027.

Newham Mayor Rokhsana Fiaz said the bridge would be “a vital piece of infrastructure that will connect a really significant part of Tower Hamlets with Newham to create opportunities of growth and access to jobs.”

“Along with busy main roads such as the A12 and A13, the river forms a physical barrier for the local community,” the feasibility study said. “This same area is poised for significant residential and commercial growth, and without connections along and across the river, many future pedestrian and cycle journeys will be forced to share space on busy roads with vehicular traffic.”

Currently, there is no pedestrian or cycle crossing between the A13 at Canning Town and Twelvetrees Crescent at Bromley-by-Bow, a distance of more than a mile. Local officials have highlighted the safety concerns this creates for residents, particularly as the area develops further.

A Tower Hamlets spokesperson told the Local Democracy Reporting Service that the council’s contribution will be “finalised” by its cabinet in January 2026. Both authorities expect to enter construction contracts in 2027. The Newham papers noted a “small risk” that construction work on the Bidder Street data centre might not reach the planned milestones, but added that “safeguards” are in place to suspend the project or seek alternative funding if necessary.

Negotiations with a private landowner in Canning Town, whose property is needed for the bridge, have been “quite positive,” according to Newham officers. However, feasibility, funding, and land ownership issues mean the other proposed bridges – Lochnagar and Poplar Reach – are less viable at present. “These two bridges may become feasible in the longer term if conditions change and further funding becomes available,” the council papers said. Planning permission for Lochnagar Bridge was granted in May 2024, but construction is unlikely until funding and land agreements are resolved.

The Mayer Parry Bridge is expected to be 63 metres long and will include hydraulic lifts to allow larger boats to pass along the River Lea. Tower Hamlets planning officers previously described the crossing as an “invaluable transport link” in an area undergoing “an intensification of residential development.”

“This project supports a shift away from car travel towards walking and cycling, encouraging healthier and more environmentally friendly travel choices,” the report added. Concerns were raised over the “costly” lifting mechanism and its maintenance, but officers noted that external funding would be available to help cover these costs.

Local consultation has shown strong support, with no objections recorded. Tower Hamlets’ strategic development committee approved the project in May 2024, requiring that construction commence within three years. Newham Council is expected to finalise approval on its side to align with the planned 2027 start date.

Once completed, the Mayer Parry Bridge will provide a safe and direct route for pedestrians and cyclists, enhancing connectivity between the two boroughs. It is expected to support residential and commercial growth, making it easier for residents to access jobs, shops, and public transport.

“Creating new links along the River Lea is crucial for our communities,” said a council spokesperson. “The Mayer Parry Bridge will remove barriers, encourage sustainable travel, and help deliver opportunities for local people.”

The bridge represents the first step in a longer-term vision to improve crossings along the River Lea. While the other proposed bridges are not immediately feasible, officials say they could become viable if funding and land agreements improve.

“The focus now is on delivering this vital connection,” said Newham Council officers. “Once built, it will demonstrate how coordinated investment can transform local infrastructure and benefit communities on both sides of the river.”

Shawbrook’s £2bn London IPO Marks Largest UK Listing in Four Years

London’s stock market received a significant boost on Thursday as small business lender Shawbrook Group made its debut on the London Stock Exchange, marking the city’s largest listing in four years. The float valued the company at £1.9 billion, offering a rare sign of optimism for the UK’s struggling capital markets.

Shares in Shawbrook rose as much as 8.2 per cent on opening day, reaching 400.5p after being priced at 370p per share. The stock closed at 395p, giving the company a market capitalisation just above £2 billion. The offering was multiple times oversubscribed, reflecting strong investor demand from both domestic and international markets.

“There’s renewed optimism in the UK market,” said Tom Johnson of Barclays, one of the banks involved in the deal. “Investors remain engaged and we’ve seen plenty of interest internationally from the US and Europe. This momentum could help unlock a wave of listings in 2026. London remains the default choice for many domestic companies.”

The listing follows several years of weak activity in the UK’s IPO market, which recently fell out of the global top 20 for new listings. Shawbrook’s successful debut joins other recent London floats, including cosmetics firm Beauty Tech Group earlier this month. Food manufacturer Princes Group, known for its tinned tuna products, is also preparing for a £1.2 billion listing later this year.

Chief executive Marcelino Castrillo said the company was “proud to be listing in London, our home market.” The float marks a return to public ownership after an eight-year absence. Shawbrook was taken private in 2017 following a takeover by BC Partners and Pollen Street Capital for £868 million.

Its owners had initially planned to list Shawbrook earlier in 2025, but the move was delayed after new US tariffs under Donald Trump’s administration caused a spike in global market volatility.

Mr Castrillo said the lender was well positioned for growth after several years of investment under private ownership. “We have built scale across diverse, attractive markets and are well placed to keep growing as we support UK businesses and households,” he said. “As a listed company, we will continue to invest in our platform and people, deepen our presence in chosen markets, and expand selectively where we see attractive demand.”

Shawbrook raised £50 million through the sale of new shares, which it said will be used to strengthen its balance sheet and support further lending. The company’s loan book stood at £18.3 billion at the end of September, up from £17 billion in June. It aims to nearly double this figure to around £30 billion by 2030.

Since its acquisition in 2017, BC Partners and Pollen Street Capital have overseen a major transformation of Shawbrook from a niche lender into a diversified digital banking platform. The firm has invested over £260 million in technology during this period, while pursuing targeted acquisitions and expanding into new market segments.

The result has been a tripling in the company’s size, with its loan book, profit after tax, and tangible net asset value all increasing threefold since the buyout. Shawbrook has delivered an average annual growth rate of 15% in underlying profit after tax.

One key element of this growth strategy was the recent acquisition of ThinCats Group Limited, a specialist business lender focused on providing bespoke funding to established, growth-oriented SMEs. The deal strengthened Shawbrook’s position in the UK’s specialist SME lending market, an area the company sees as a key driver of future expansion.

Cédric Dubourdieu, Partner at BC Partners, said the listing reflected the success of the company’s transformation. “Yesterday’s successful listing is testament to the quality of the Shawbrook business and the exceptional management team who have led its growth,” he said. “Through investment in digitalisation and technology, Shawbrook has evolved into a strong, diversified banking platform. We are proud to support its return to the public market and look forward to its next phase of growth.”

Mr Castrillo added that the partnership with the firm’s private equity owners had been instrumental to Shawbrook’s progress. “Their support and challenge have helped us to shape and accelerate our strategy as we’ve built Shawbrook into a leading digital banking platform,” he said. “I’m grateful for their continued backing as we take Shawbrook into its next chapter as a listed business.”

Founded in 2011, Shawbrook provides finance across a broad range of markets, including commercial loans, mortgages for property investors, and motor finance. The lender combines data-driven underwriting and digital capabilities with a relationship-led approach, aiming to deliver flexible finance solutions to both businesses and individuals.

Its activities are funded primarily through a retail deposit base, including easy-access and fixed-rate accounts. The bank is authorised by the Prudential Regulation Authority and regulated by both the Financial Conduct Authority and the PRA.

The Shawbrook listing is widely seen as a test of investor confidence in London’s capital markets, which have struggled to attract high-profile domestic listings in recent years. Analysts say the strong demand for the company’s shares could encourage other UK firms to follow suit in 2026, offering a potential revival for the City’s IPO pipeline.

Bromley’s Petts Wood among least deprived areas of England

The Bromley neighbourhood of Petts Wood has been named one of the least deprived areas in England, according to new government data.

Located between Orpington and Chislehurst, Petts Wood ranks among the 20 least deprived areas in the latest Indices of Multiple Deprivation (IMD), the government’s official measure of poverty and inequality.

It was the only London neighbourhood to make the national top 20 list, placing Bromley alongside some of England’s most affluent postcodes such as Harpenden in Hertfordshire, Henley-on-Thames in Oxfordshire, and Horsell in Woking.

Petts Wood features leafy streets, large detached homes, strong commuter links into central London, popular local schools, independent shops, and pleasant open spaces such as Jubilee Country Park. This park, northwest of the main shopping area, was created in 1977 on land that once hosted anti-aircraft guns during the Second World War. The site, locally known as “The Gun Sites,” also served as the home of the 1st Petts Wood Scout Group.

These elements are reflected in local property values. Rightmove shows the average Petts Wood house price in 2025 was £674,600, compared to London’s overall average of £663,189.

Semi-detached homes in Petts Wood sold for an average of £710,487, terraced properties for £503,539, and detached houses for £986,229. Overall prices were 2% higher than the previous year, and close to the 2021 peak of £676,838.

The IMD rankings, compiled by the Ministry of Housing, Communities and Local Government, assess deprivation across England using seven key indicators: income, employment, education, health, crime, housing, and the state of the local environment. The data is based on very small geographical areas known as Lower Layer Super Output Areas (LSOAs), each containing around 1,500 residents.

The 2025 release marks the first update since 2019 and incorporates the social and economic impact of the Covid-19 pandemic. The figures apply only to England, as Scotland, Wales, and Northern Ireland calculate deprivation separately.

At the opposite end of the rankings, a neighbourhood in Jaywick, Clacton-on-Sea, Essex, was named the most deprived area in England. Officially listed as Tendring 018A, the area consists mainly of detached bungalows on the Brooklands Estate and has held the lowest deprivation score since 2019.

Jaywick falls within the parliamentary constituency of Clacton, represented by Nigel Farage, who was elected MP in 2024 with 46 per cent of the vote. It was his first successful attempt to win a seat in the House of Commons after seven previous campaigns.

The next five most deprived areas are all in Blackpool, covering parts of Talbot Square, the central pier, the South Promenade, Palatine Road, and the High Street near the railway station. Additional deprived areas include Broomgrove in Hastings, two more parts of Blackpool (North Shore and North East Centre), and central Rotherham.

Blackpool remains the most deprived local authority in England overall, with its neighbourhoods recording the highest average IMD scores. It is followed by Middlesbrough, Burnley, Manchester, and Birmingham. By contrast, St Albans ranks as the least deprived local authority, with its Harpenden and Marshalswick areas occupying several of the top positions for prosperity.

Petts Wood’s strong showing in the IMD reflects both its historical development and its enduring appeal. The area’s name first appeared in 1577 as “the wood of the Pett family,” referring to shipbuilders who leased the land for timber. Development remained limited until the late 19th century, with just one house—“Ladywood”—recorded in 1872.

Modern Petts Wood began to take shape in the late 1920s under developer Basil Scruby and architect Leonard Culliford, who designed its layout. Scruby paid the Southern Railway £6,000 to build Petts Wood station, helping establish the area as a commuter suburb. Shops and a cinema were later built beside the station, and large homes began to appear on the eastern side of the tracks.

The area suffered bombing during the Second World War due to its proximity to a key railway junction. Despite this, much of its original suburban layout and character were preserved.

In the post-war years, Petts Wood gained a reputation as a comfortable retreat for London’s media workers. In Streets Ahead, journalist Keith Waterhouse recalled that Fleet Street reporters favoured the suburb in the 1950s for its reliable all-night train service back to London, which offered, as he put it, “a heaven-sent excuse for one more for the road.”

The woodland that gave the town its name still survives and is managed by the National Trust. Originally covering 88 acres, the Petts Wood estate was saved from development in 1927 through public subscription.

In 1957, neighbouring Hawkwood and Edlmann Woods were added, expanding the site to more than 250 acres. The woods feature a mix of oak, birch, ash, hornbeam, and sweet chestnut, maintaining a natural link to the area’s historic origins.

134% Shoplifting Increase Across Greater London Prompts Charity Shops to Strengthen Security

Shoplifting and theft have sharply increased across Greater London, according to new data from the Office for National Statistics (ONS). Drawing on police records across the UK, the figures show a concerning rise in reported incidents.

In the year ending June 2025 the total of 96,227 shoplifting cases represents a 134% increase compared to 2020.

The Charity Retail Association’s 2024 survey revealed that most respondents had seen a rise in shoplifting over the past year. The findings highlight the growing pressure on organisations that already operate with limited resources and rely heavily on volunteers.

Ansvar Insurance, a specialist charity insurer, is now urging greater vigilance and improved risk management across the sector to help protect charity shops, their assets, and their people.

Adam Tier, Head of Underwriting at Ansvar, said, “Charity shops play an essential role in our communities, raising vital funds and offering affordable goods to local people. Every item stolen from a charity shop represents funds that could have been used for essential services, whether that’s supporting vulnerable individuals, funding research or providing community programmes.”

He added that smaller charity shops, which often rely on volunteers and work with tight margins, face particular challenges. “Unlike larger commercial retailers, many smaller charity shops rely on volunteers and operate on slim margins, making them particularly vulnerable. Protecting their premises, stock and, most importantly, their people, is paramount to ensuring operational continuity.”

To help strengthen security, Ansvar has outlined five key recommendations that charity shops and not-for-profit organisations are encouraged to adopt.

First, minimise the amount of cash held on site by making regular deposits, ideally with another person and at varying times. Secure the till float out of sight overnight and never leave cash unattended.

Second, provide training for staff and volunteers to identify suspicious behaviour and respond calmly. Volunteers should never put themselves at risk by confronting suspected thieves.

Third, safeguard valuable donations such as jewellery or electronics by keeping them behind the counter or in locked display cases.

Fourth, ensure insurance policies provide appropriate cover for theft, damage, and business interruption. Specialist policies tailored to charities can help minimise financial loss and speed recovery.

Finally, consider visible deterrents such as CCTV cameras and mirrors to reduce blind spots, along with clear signage to indicate security measures.

Adam Tier said, “Theft can be scary and disheartening for those who give their time to support good causes. By staying alert and putting sensible safeguards in place, charity shops can continue to provide safe, welcoming spaces that make a real difference across Greater London’s communities.”

Ansvar is part of the Benefact Group, a charity-owned group of financial services companies that donates all available profits to good causes. The Benefact Group is the UK’s third-largest corporate donor, reinforcing Ansvar’s ongoing commitment to supporting the wider charitable community.

Kew Gardens riverside walking path to reopen

After many delayed repairs, a section of path new Kew Gardens in West London will now finally reopen on 8th November.

The walking and cycling route that connected Richmond Lock and Kew Gardens had been devastated in October 2024. At that time, high winds and heavy rain resulted in a section of the Thames at Syon Reach collapsing into the water.

An area close to the Mid-Surrey Golf Club and Old Deer Park ended up being cordoned off, and Richmond Council sent engineers to the site to investigate.

The incident was serious enough that the Port of London Authority had to issue an alert to river traffic to “proceed with caution” along the affected section of the river.

Alexander Ehmann, Liberal Democrat councillor and chair of the Richmond Council’s transport committee, said: “This has been one of the most technically demanding riverbank repairs we’ve undertaken.”

This can be especially noted by the fact that repairs began in April and should have been completed in Summer 2025. However, Richmond Council had reported struggling with “challenging tidal and ground conditions” that meant additional piling and further reinforcement was needed.

Earlier in the year, Mr Ehmann said “In addition to these works, we’ve also taken the opportunity to undertake remedial works on the towpath from Richmond Lock to the location of the breach,”

“These works have included clearing a blocked culvert, replacing a non-return valve and stabilising sections of the towpath, as well as making some surface level improvements.”

The path has now reportedly been stabilised, and crews from the contractor have completed work to ensure the area is futureproofed as best as can be.

Walkers, joggers, and cyclists will be able to enjoy the route again very soon.

Live Facial Recognition Use to be expanded in London

The Met Police will scale up Live Facial Recognition use after reporting no false arrests and over 900 arrests linked to deployments.

The Metropolitan Police has announced plans to scale up its use of Live Facial Recognition (LFR) technology across London after reporting a year of successful results and no arrests linked to false alerts.

Between September 2024 and September 2025, the force said 962 people were arrested following LFR deployments. In the same period, there were no arrests made as a result of false matches.

According to the Met, 10 people were wrongly flagged by the system during that time. Four were not stopped at all, while the remaining six were briefly spoken to by officers, with each interaction lasting less than five minutes.

Lindsey Chiswick, who leads on LFR for the Met and nationally, described the technology as “a powerful and game-changing tool”. She said that its success in identifying serious offenders was helping to make London safer.

However, human rights campaigners have continued to express concerns about the potential for false matches and the impact on privacy.

A report published by the Metropolitan Police on Friday revealed that, since LFR was first introduced, the technology has been used in operations leading to more than 1,400 arrests in total. Of these, over 1,000 people have been charged or cautioned.

Those arrested included individuals wanted by police or the courts, as well as offenders in breach of court-imposed restrictions such as registered sex offenders and stalkers.

The force added that more than a quarter of arrests from LFR deployments involved suspects linked to violence against women and girls, including offences such as rape, strangulation, and domestic abuse.

Public support for the use of the technology remains strong. A survey carried out by the Mayor’s Office for Policing and Crime found that 85% of respondents backed the Met’s use of LFR to help locate serious and violent criminals, people wanted by the courts, and those at risk of harming themselves.

Despite this, campaign group Big Brother Watch has launched a legal challenge against the Met’s use of the technology. The case is being brought alongside Shaun Thompson, who was wrongly identified by an LFR camera in February 2024.

Speaking to the BBC, Mr Thompson described the experience of being stopped as “intimidating” and “aggressive”.

The Met reported that its LFR system currently has a false alert rate of just 0.0003% from more than three million faces scanned. Following its latest findings, the force said it plans to “build on its success” by increasing the number of deployments each week.

Ms Chiswick said, “We are proud of the results achieved with LFR. Our goal has always been to keep Londoners safe and improve the trust of our communities. Using this technology is helping us do exactly that.

“This is a powerful and game-changing tool, which is helping us to remove dangerous offenders from our streets and deliver justice for victims. We remain committed to being transparent and engaging with communities about our use of LFR, to demonstrate we are using it fairly and without bias.”

The Met also emphasised that if someone walks past an LFR camera and is not wanted by police, their biometric data is immediately and permanently deleted.

The Renters’ Rights Act: A New Era for England’s Private Rented Sector

The Renters’ Rights Act has officially received Royal Assent, marking one of the most significant reforms to England’s private rented sector in decades.

The new law will ban Section 21 no-fault evictions, replace fixed-term tenancies with open-ended agreements, cap rent increases, and introduce tougher property standards under the updated Decent Homes Standard.

It also paves the way for a national landlord register and a new private rented sector ombudsman, while extending Awaab’s Law to private landlords.

Although the exact implementation timetable is yet to be finalised, the Government has confirmed that further secondary legislation will follow in due course. This signals the start of a major transition period for landlords, letting agents, and tenants alike.

The Renters’ Rights Act is therefore not only a legal milestone but also the beginning of a transformative process for housing across England.

Sián Hemming-Metcalfe, Operations Director at Inventory Base, said, “The Renters’ Rights Act marks a pivotal moment for the lettings industry, moving us from debate to delivery after what seems like a very protracted period of political back-and-forth. While it undoubtedly raises the bar on compliance, it also provides the certainty and structure that landlords and agents have been waiting for.

What’s vital now is that the Government resists the temptation to keep moving the goalposts. The private rented sector is essential to housing supply, and constant legislative change only fuels uncertainty. The focus should now be on supporting responsible landlords rather than penalising them.”

The Act’s journey to becoming law has been long and contentious.

Nearly two years have passed since Michael Gove first proposed to overhaul the private rented sector, a plan that faltered during the turbulent end of the Rishi Sunak government. Labour’s version of the Bill, which closely mirrors the original, has now passed rapidly through Parliament, aided by the party’s large majority.

Secretary of State Steve Reed described the Renters’ Rights Act as “the biggest leap forward in renters’ rights in a generation,” declaring, “We are finally ending the injustice overseen by previous governments that has left millions living in fear of losing their homes.

For decades, the scales have been tipped against tenants. Now, we’re levelling the playing field between renters and landlords.”

He added, “This is an historic moment for renters across the country and we’re proud to deliver it.”

Reed also confirmed that a full timetable for implementation would be published soon so that agents, landlords, and tenants can understand when the Renters’ Rights Act will come into force in its entirety.

The abolishment of Section 21 remains the most radical element, though campaign groups such as Shelter and Generation Rent have urged the Government to move faster. Labour has resisted immediate enforcement, citing the need to give property managers time to adjust and to ensure that County Courts are equipped to handle the expected increase in eviction cases.

Grace Milham, Group Operations Director at The Property Franchise Group, said, “The government is expected to set out its plan for implementation shortly, which will include some secondary legislation.

Housing Secretary, Steve Reed, has indicated this will happen as soon as possible. We therefore continue to work on the assumption that the Bill will come into effect around the first quarter of 2026.

There are 14 key areas of change for landlords, and we have not underestimated the scale of work required to ensure a successful transition for both landlords and tenants.”

Graham Hayward, Managing Director at Housing Hand, added that the company had already been preparing for the Renters’ Rights Act for two years, launching new products such as “Depositless” renting and additional wellbeing support.

“The challenge now is the implementation plan and sequence – along with the detail of how purpose-built student accommodation will be exempt, and how providers of it will reposition in this new market,” he said.

Ben Beadle, Chief Executive of the National Residential Landlords Association, noted that “After years of debate and uncertainty, today marks an important milestone for the private rented sector. With the Renters’ Rights Act on the statute book, the sector needs certainty about the way forward.

This is the most significant shake-up of the rental market in almost 40 years, and it is imperative that the new systems work for both tenants and responsible landlords.”

He emphasised the importance of clear guidance and at least six months’ notice before implementation to allow a smooth transition.

Christian Balshen, Rightmove’s Director of Agency Partnerships, warned that “The new legislation is a big change for landlords and it’s vital that they remain compliant. Selecting the right agent to work with, to understand and prepare for the changes, will be crucial.”

Paul Offley, Compliance Officer for the Guild of Property Professionals, said, “Good agents and landlords who already operate to high professional standards have nothing to fear from these changes – in fact, this legislation should help level the playing field and drive out poor practices that damage the reputation of the sector.

Ultimately, this could be very good news for the PRS, helping to build greater trust and confidence among tenants while supporting a more professional and sustainable rental market for the future.”

Lucy Jones, COO of Lomond Investment Management, agreed that “The Renters’ Rights Act represents the biggest shift in the private rental sector in a generation, marking a significant step forward in creating a more professional and transparent industry.”

She added that while landlords may find the new responsibilities daunting, expert guidance will be key to navigating the evolving landscape.

Dr Neil Cobbold, Commercial Director at Reapit, offered a note of perspective, saying, “It’s important to understand that this isn’t a ‘everything changes tomorrow’ moment.

Some of the key provisions – for example the new landlord portal, ombudsman and extension of the Decent Homes Standard to private rented homes – will be phased in over time, with some coming into force only in the mid-2030s.”

The Renters’ Rights Act therefore marks both an ending and a beginning: the close of years of debate, and the start of a long period of adaptation.

For landlords, letting agents, and tenants, it promises to reshape England’s rental landscape for decades to come.

Ofcom criticises O2 over going ‘against the spirit’ of new pricing rules

Ofcom, the UK’s media regulator, based in Southwark, has criticised mobile operator O2 for increasing its prices by more than it initially promised customers. The move has been described as going “against the spirit” of new consumer protection rules.

Ofcom said it was “disappointed” by the company’s actions, accusing O2 of customer relations opacity regarding mid-contract price rises.

The intervention follows the introduction of new rules in January designed to stop phone and broadband firms from inflation-related price hikes during a contract without giving customers clear, upfront information.

Under those changes, telecoms companies must tell customers in “pounds and pence” how much their bill will increase before they sign up. The aim, Ofcom said at the time, was to prevent “nasty surprises” and ensure customers could make informed decisions.

Despite this, O2 informed its customers that monthly bills would rise by £2.50 from April, having previously advertised that the increase would only be £1.80, an increase of 38.8%.

Ofcom said it had reminded the UK’s major mobile providers of their duty to treat customers fairly and encouraged O2 users who wish to avoid the hike to exercise their right to cancel.

“We encourage any customer who wants to avoid these price rises to exercise their right to exit without penalty and sign up to a new deal,” the regulator said.

O2, however, defended its position, insisting it had not breached the rules.

The company said Ofcom’s regulations were about inflation related hikes, and that prices may need to be raised for other reasons.

O2 said that the rules “do not prevent companies from increasing annual price changes – for example, to invest in improving networks”.

It added that it spends around £700 million a year on infrastructure improvements and that customers are free to leave their contracts within 30 days without penalty.

For those on handset-inclusive plans, the company said device payments would still need to be completed in full.

Critics, however, argue that the policy is unfair to older and vulnerable customers who may not switch or may miss the 30-day window before the changes take effect in April 2026.

Consumer expert Martin Lewis said he was “up in arms” over the decision, warning that O2’s move risked setting a precedent across the telecoms industry.

Speaking on The Martin Lewis Podcast, he said: “O2 customers’ prices are going up – but likely it means the door is open for all of us to now see prices rise by more than we were told when we signed up.”

He accused o2 “making a mockery of Ofcom” and urged regulators and ministers to intervene.

Mr Lewis confirmed he had written a letter about the issue to the chancellor, the technology secretary and Ofcom’s chief executive, calling for stronger enforcement and greater consumer protection.

Telecoms analyst Paolo Pescatore of PP Foresight said “O2 is pushing the boundaries” of the new rules.

“This is extremely unfortunate, given that the mobile operator should be focused on retaining customers in a cut-throat market.”

Tom MacInnes, director of policy at Citizens Advice, said: “The regulator needs to wake up and make these essential markets work for everyone. Ofcom needs to go back to the drawing board and bring forward plans to stamp out mid-contract price rises once and for all.”

Telecoms expert Ernest Doku from Uswitch said that while complaints to Ofcom about mobile and broadband services were “at some of the lowest levels ever”, service quality remained a concern for many customers.

“Against the backdrop of increasing annual price rises, providers need to recognise their responsibility to deliver corresponding improvements in service and value,” he said.

The dispute highlights the necessity and complexity of pricing regulations. While O2 maintains that its price changes are compliant and necessary to fund network investment, Ofcom and campaigners argue the increases undermine public confidence in new protections meant to prevent unexpected costs.

As the regulator reviews the case, pressure is growing for stricter enforcement to ensure that mobile providers cannot bypass the intent of rules designed to keep customers informed and protected.

30% of small businesses expect to shrink or close in the next 12 months

Almost one in three UK small businesses are expected to shrink or close, according to the Federation of Small Business (FSB).

The FSB points to what they call a “vicious” cycle of low growth, and fears around what will come out of Number 11 Downing Street in the next Budget.

The upcoming budget announcement has been described by owners in the FSB survey as “make-or-break” moment, with net confidence dropping to negative-58 in Q3 2025, falling even further than the negative-44 in Q2, and the second lowest figure recorded by the FSB since the start of the Covid-19 pandemic.

Only 18% of businesses surveyed expect to see growth in the next twelve months. As many as 6% expect to close, amounting to 300,000 business closures in real terms in the next 12 months.

The policy chair of the FSB, Tina McKenzie, warned that a wide combination of factors were leading towards a difficult period for the sector she described as “the backbone of the UK economy”

“Millions of small businesses shrinking, closing, or selling up instead of growing means a vicious cycle of a lower tax take, higher unemployment, and greater demands on the state all exacerbating each other in a downward spiral,” Ms McKenzie said.

“The stakes couldn’t be higher. Without small businesses economic growth is a lost cause. Small firms will be looking for positive backing.”

34% of respondents said that labour costs were contributing too their lower growth projections.

Many were also concerned over the level of protections offered by the upcoming Employment Rights Bill, which would strengthen sick pay protections, support the right to sue for unfair dismissal from the first day on the job, and provide union leaders access to offices on a regular basis. Failure to keep up with this last provision could result in fines of up to £75,000.

The previous week saw the FSB join with twelve other businesses to urge the House Of Lords to limit these protections to after the first six months of employment.

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